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Get in Touch We're Here to Help
Whether you have questions about our products, need wholesale information, or want to share your Magpyehub experience, we'd love to hear from you. Our team is ready to assist with authentic Ghanaian hospitality.
Multiple Ways to Reach Us
Choose Your Preferred Contact Method
We offer various ways to get in touch, ensuring you can reach us through your preferred communication channel, anywhere in the world.
Customer Service
Speak directly with our customer service team for order inquiries, product information, and general support.
Ghana Office:
+233 (0) 24 123 4567
+233 (0) 24 123 4567
UK Office:
+44 (0) 20 7946 0958
+44 (0) 20 7946 0958
Hours:
Mon-Fri: 9AM-6PM GMT
Sat: 10AM-4PM GMT
Mon-Fri: 9AM-6PM GMT
Sat: 10AM-4PM GMT
Email Support
Send us detailed inquiries and we'll respond within 24 hours with comprehensive information and assistance.
General Inquiries:
hello@magpyehub.co.uk
hello@magpyehub.co.uk
Orders & Support:
orders@magpyehub.co.uk
orders@magpyehub.co.uk
Wholesale/B2B:
wholesale@magpyehub.co.uk
wholesale@magpyehub.co.uk
Live Chat Support
Get instant help with our live chat feature. Perfect for quick questions about products, shipping, or account assistance.
Our team is currently online
Instant responses
Multiple languages
Mobile friendly
Visit Our Locations
Come see us in person at our facility in Accra or visit our upcoming restaurant location in East Legon.
Main Office & Facility:
123 Heritage Road
East Legon, Accra
Greater Accra Region, Ghana
123 Heritage Road
East Legon, Accra
Greater Accra Region, Ghana
Visit Hours:
Mon-Fri: 8AM-5PM
Sat: 9AM-3PM (by appointment)
Mon-Fri: 8AM-5PM
Sat: 9AM-3PM (by appointment)
Restaurant (Opening Soon):
456 Cultural Avenue
East Legon, Accra
Greater Accra Region, Ghana
456 Cultural Avenue
East Legon, Accra
Greater Accra Region, Ghana
Send Us a Message
Have a specific question or inquiry? Fill out the form and we'll get back to you within 24 hours with personalized assistance.
24-hour response guarantee
Secure & confidential
Personal attention from our team
"The Magpyehub team was incredibly helpful with my wholesale order. Their personal touch and expertise made all the difference."— Sarah Johnson, UK Retailer
Quick Answers
Frequently Asked Questions
Find instant answers to common questions about our products, shipping, and services before reaching out to our team.
Do you ship internationally?
Yes! We ship to over 25 countries worldwide including the UK, USA, Canada, Germany, Netherlands, and Australia. Shipping costs are calculated at checkout based on your location and order size.
How long does international shipping take?
International shipping typically takes 7-14 business days depending on your location. We use reliable carriers and provide tracking information for all international orders.
Is there a minimum order for free shipping?
Yes, we offer free shipping on orders over £50 for most countries. Some remote locations may have different thresholds. Check our shipping page for detailed information.
What makes your Zomi palm oil special?
Our Zomi palm oil features revolutionary Easy Scoop Technology with wide-mouth bottles (85mm opening) that allow easy access when the oil solidifies. We use traditional extraction methods with modern quality standards.
How long do your products stay fresh?
Our palm oil has an 18-month shelf life when stored properly. Traditional snacks typically last 6 months. All products have clear expiration dates and storage instructions.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for wholesale orders. All payments are processed securely.
Do you offer wholesale pricing?
Yes! We offer competitive wholesale pricing for retailers, restaurants, and distributors. Contact us at wholesale@magpyehub.co.uk for a custom quote based on your needs.
Find Us in Accra
Visit our main facility and see where the magic happens. Tours available by appointment.
